by jbaptiste | Dic 15, 2018 | backups, containers, docker, docker-compose, open source, otrs, restore
Another missing feature of my OTRS docker containers was the automation of the backup files. OTRS already includes a backup script, and we also included a convenience script that runs that script with default parameter values (full backups, gzip compressed), which you...
by jbaptiste | May 7, 2018 | docker, docker-compose, experimental, otrs, upgrade, upgrades
One missing feature of my OTRS docker containers was automating a major version upgrade without any manual configuration. It should be as easy to do as it is launching it. Minor versions upgrades are easy: just pull the new image and restart your containers. For...
by jbaptiste | May 2, 2018 | ansible, bigbluebutton, https, letsencrypt, open source, ssl, ubuntu, video conference, videoconference, web conferencing
I was looking for an ansible role to install BigBlueButton with SSL support, but it seems there’s not much roles out there for this. Searching I the Internet the most complete one I found was this one, but it was outdated (last commit from two years ago) and...
by jbaptiste | Feb 13, 2018 | docker, docker-compose, githhub, otrs
At the end of last year, OTRS 6 was released, it has some cool new features like the revamped admin interface, the new SysConfig , or the message transmission status. You should check out the complete new features list if you want to know more. I have been working on...
by jbaptiste | Ene 25, 2018 | bandwidth, download-tester, network latency, network-tests, ping, ping-tester, python, tests, upload-tester
Because of new IT regulations in my country, since some time the company I work at has to periodically send a report to the IT ministry with performance data that measures our current network bandwidth performance that is used for our customer’s services (I work...
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